Return & Refund Policy

Last Updated: 26-11-2025 | 11:24:24

At MANMEET KAUR, we aim to support our customers as much as possible. We follow a liberal and customer-friendly cancellation and refund policy. Please read the points below to understand how cancellations, returns, and refunds are handled.

1. Order Cancellation Policy

• Cancellations will be considered only if the request is made immediately after placing the order.
  
• A cancellation request may not be accepted if the order has already been communicated to the vendor/merchant or if the shipping process has started.
  

2. Non-Cancellable Products

• We do not accept cancellation requests for perishable items, including:

Flowers
Food items
Any other perishable goods

• Refund or replacement for perishable items may be considered only if the customer proves that the delivered product was of poor quality.
  

3. Damaged or Defective Products

• If you receive a damaged or defective item, you must report it to our Customer Service team.
  
• Your request will be reviewed once the merchant verifies the condition of the item at their end.
  
• This must be reported within 7 days of receiving the product.
  

4. Product Not as Described

If the product received does not match:

• The description shown on the website, or
  
• Your expectations
  

You must inform our Customer Service team within 7 days of delivery.

After reviewing your complaint, the team will make an appropriate decision regarding replacement or refund.

5. Products with Manufacturer Warranty

• If your product comes with a manufacturer warranty, please contact the manufacturer directly for service or replacement.
  
• Our cancellation or replacement policy does not override manufacturer warranties.
  

6. Refund Timelines

• If a refund is approved by MANMEET KAUR, it will take 6–8 days to process the refund to the customer.
  
• Refund duration may vary based on the payment method or bank processing time.